Privacy Policy

Privacy Policy of Filos Health Laboratory, Inc.

Filos Health Laboratory, Inc. (“Filos Health”, “We”, “Us”, or “Our”) is committed to safeguarding your (“You” or “Your”) personal information that We collect via our website and other digital platforms. This Privacy Policy (the “Privacy Policy”) outlines how we collect, use, and protect your personal data when you interact with our website or services.

By accessing or using www.filoshealthlab.com and any other online services or applications that link to this Privacy Policy (collectively, the “Website”), You agree to the terms of this Privacy Policy.

 

Scope of This Privacy Policy

This Privacy Policy applies solely to information collected through the Website and does not apply to information that is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Please review our HIPAA Notice of Privacy Practices for information on how We protect and manage your health information.

 

Information We Collect

We collect different types of information from You, which may include the following:

    1. Personal Identifiers: This includes your name, email address, postal address, phone number, and any other unique identifiers.
    2. Protected Classification Characteristics: These may include your age, gender, and other characteristics protected by law.
    3. Commercial Information: Such as records of products or services you have purchased or shown interest in.
    4. Usage Information: Including your browsing history, IP address, device information, and how you interact with our Website.
    5. Professional Information: Such as your job title, company name, and employment history when provided.

       

How We Collect Information
We collect personal information in the following ways:

    1. Directly from You: When you provide information through forms or communication with Us.
    2. Automatically: Through the use of cookies and other tracking technologies as you navigate the Website.
    3. From Third Parties: When we receive information from vendors or partners to support the services provided to You.

       

Use of Your Information

We may use the information we collect for one or more of the following purposes:

    1. To process your requests and provide you with services;
    2. To communicate with You about updates, services, and promotions;
    3. To improve and optimize the Website’s performance and user experience;
    4. To fulfill our legal obligations;
    5. To carry out transactions and process payments;
    6. For data analysis, research, and improvement of our products and services.

       

Sharing Your Information

We may share your information with third parties as follows:

    1. Service Providers: We may share your information with agents, contractors, or partners who assist us in providing services and research purposes.
    2. Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or government regulations.
    3. Business Transfers: In the event of a merger or transfer of our business, your information may be transferred as part of that transaction. 
      When we use your contact information to inform you about new services and products that may be of interest, you will have the option to receive periodic informational or promotional communications from us via mail or email. You can choose whether to receive these communications when you provide your contact information, by adjusting your preferences in your registration profile, or by following the unsubscribe instructions included in our emails at any time.


Third-Party Disclosures

At Filos Health Laboratory Inc., we may share your Personal Information with agents, contractors, or partners in connection with services they provide on our behalf. For example, we may share your information for hosting databases, data processing services, or to send you information that you have requested.

We may also disclose your information in response to legally authorized requests from law enforcement agencies, courts, regulators, or government authorities. This may be necessary to comply with legal or regulatory obligations, or to protect our rights or the rights of others, including for crime prevention or the prosecution of offenders. You waive and hold us harmless from any claims resulting from such disclosures and any actions taken by law enforcement or other authorities.

In the event of a sale, assignment, or transfer of our business, your information may also be shared with third parties connected to that transaction.

Additionally, we may share aggregate, non-personal information about website usage with both affiliated and unaffiliated third parties.

Information Security and Storage

We reserve the right to take appropriate legal action, including referral to law enforcement, in cases of illegal or unauthorized use of our website. Similarly, we may take actions to prevent the unauthorized use of our intellectual property.

Retention of Your Information

Your information will be retained for as long as allowed under applicable law, including to fulfill legal obligations, resolve disputes, enforce agreements, and protect our property. We may retain usage data for internal analysis, generally for a shorter period, unless needed to enhance security or functionality, or as required by law.

Your Responsibility in Safeguarding Your Information

If you receive a user identification code, password, or other security credentials for a registered section of our website, you are responsible for keeping this information confidential. Any actions taken under your credentials are your responsibility, and we are not liable for unauthorized use of your account. Please notify us immediately of any unauthorized access, and we reserve the right to disable any credentials if necessary.

Although we implement measures to protect your Personal Information, transmitting data over the internet is not entirely secure, and you do so at your own risk.

Cookies and Tracking Technologies

We use various tracking technologies to collect and store information about your use of our website. These include:

    1. Cookies: Small data files placed on your device to enhance your browsing experience.
    2. Web Beacons: Invisible graphic images or code used to monitor website activity.
    3. Embedded Scripts: Code that collects information about your interactions with the website.
    4. Browser Fingerprinting: Collecting browser and device information to identify users.
    5. ETags: Opaque identifiers used to track resources.
    6. Recognition Technologies: Tools that attempt to recognize users or devices.

These technologies help us improve website functionality, track usage, and provide a personalized experience. We also use services like Google Analytics to analyze website traffic and performance. You may opt out of Google Analytics by downloading and installing the “Google Analytics Opt-out Browser Add-on.”

If you disable tracking technologies through your browser, some parts of the website may not function properly. Please note that different browsers have different settings and capabilities regarding tracking technology management.

Currently, we do not respond to “Do Not Track” signals, but we may revisit this if a widely adopted standard emerges.

Updates and Changes

Filos Health Laboratory Inc. may revise this Privacy Statement periodically. When updates occur, we will post the revised Privacy Statement on this page for your convenience. Changes will take effect on the date they are posted. We encourage you to review this Privacy Statement regularly to stay informed of any updates to how we handle your personal information.

Children’s Privacy

Please note that our website is not intended for individuals under the age of 18. If you are a parent or guardian and become aware that your child has provided us with personal information, kindly reach out to us immediately.

Your Rights Regarding Your Personal Information

Depending on your location, you may have specific rights regarding your personal information. These may include the rights to:

    1. Access your personal information;
    2. Rectify any inaccurate information we hold about you;
    3. Erase your personal information;
    4. Restrict how we use your personal information;
    5. Object to our use of your personal information;
    6. Receive your personal information in a usable electronic format and transmit it to a third party (right to data portability);
    7. File a complaint with your local data protection authority, if applicable.

We encourage you to contact us if your personal information changes or if any data we hold is inaccurate. To process your requests, we may need to verify your identity.

If you request the deletion of your personal information, please note that it may take a short period for your request to be processed, and you may continue to receive communications in the interim. Afterward, your data will be permanently deleted from our systems.

How to Contact Us

Filos Health Laboratory Inc., based in the US, is the entity responsible for collecting and processing your information.

For any questions or concerns regarding how we use your information, please contact us by mail at 6370 Lyndon B Johnson Fwy Suite 178 Dallas Texas 75240, addressed to the, Compliance Department. You can also contact us at info@filoshealthlab.com.

This Privacy Statement was last updated September 28, 2024.